Oct 31, 2022
With the new year quickly approaching, now is the time to step back and review your pricing and product/product mix. Most of you are a little slower and have the time to do this exercise. You want to hit the ground running this coming year so you need to look at the successes and failures of the past year to make sure...
Oct 24, 2022
Sometimes customers just suck. Let’s face it. Not all customers are happy campers and can ruin your day and become one of your worse nightmares. The problem is, you can’t let them ruin your day and more importantly, ruin the experience for the other customers that you have to deal with. So how do you deal with them?...
Oct 17, 2022
Did you know that if you focus on improving the processes around your best-selling item you will not only increase your profit on it, but you will realize that you can sell less and make just as much money. Before you hire people to sell more, spend some time on improving the process / systems first around your...
Oct 10, 2022
We are always on the lookout for new ideas and ways to increase our profits. Sometimes just looking at how other people view profits and sales can give us a great nugget or two on what we might be able to do.
This week we take a look at the Pumpkin Plan by Mike Michalowicz. Mike discusses that by killing off the vine...
Oct 3, 2022
As we start to wind down 2022, it is time to fight two fights. Ending the year strong but also putting into place the tools, processes, etc to start 2023 strong out the gate. Way too many small business owners relax at the end of the year and are shocked when the new year doesn’t start as strong as they hoped.
Spend a...